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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Importing your respondent list

…for example, MS Excel or Google Docs. To import a list of respondents: Prepare your spreadsheet. Save your spreadsheet in CSV format. Import the CSV file into online surveys. Note:…

Adding files to your survey

…third parties (or arising from our own audits) regarding copyright infringement will be passed on to the institution holding the online surveys account. We reserve the right to temporarily disable…

Renewing your online surveys licence

One month before your annual online surveys licence is due to expire, the online surveys support team will create a payment and issue a reminder email. This will be sent…

I can’t log in to online surveys

…at the correct address Once you have activated your account, you can no longer use the invitation link to access online surveys. You can find the online surveys sign in…

How can I help a user who can’t log in?

…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…

Respondent anonymity and online surveys

Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online