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When is telephone and email support available?

Telephone and email support hours are 09:00 – 17:00 (London time), Monday to Friday, excluding Bank Holidays and closure days.

Upcoming closure days

  • 27 August (Summer bank holiday)
  • 24 December (Closure day)
  • 25 December (Christmas Day)
  • 26 December (Boxing Day)
  • 27 December (Closure day)
  • 28 December (Closure day)
  • 31 December (Closure day)
  • 1 January (New Year’s Day)