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When is telephone and email support available?

Telephone and email support hours are 09:00 – 17:00 (London time), Monday to Friday, excluding Bank Holidays and closure days.

Upcoming closure days

  • 19 April (Good Friday)
  • 22 April (Easter Monday)
  • 5 May (May bank holiday)
  • 27 May (Spring bank holiday)
  • 26 August (Summer bank holiday)