Inviting and reminding respondents using online surveys
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…
Online surveys (formerly BOS)
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Importing your respondent list
…for example, MS Excel or Google Docs. To import a list of respondents: Prepare your spreadsheet. Save your spreadsheet in CSV format. Import the CSV file into online surveys. Note:…
How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
I can’t log in to online surveys
…at the correct address Once you have activated your account, you can no longer use the invitation link to access online surveys. You can find the online surveys sign in…
How can I help a user who can’t log in?
…using the email address as registered in online surveys to sign in. Some people use several different versions of their email address – online surveys will only accept the version…
Inviting respondents to participate in your survey
…using online surveys If you are a user in a Project or Organisation account and your survey has up to 5,000 respondents, you can email your survey links out from…
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
Previewing, printing and saving your survey as a PDF
…by choosing the Print option from the menu, and – if using a browser with this functionality – print to save as PDF (CTRL+P). Depending on the layout of your…
Error text or missing responses on the Analyse page
…Sign out of Online Surveys – you must actually Sign out at the top right of the screen rather than just closing your browser. Sign back in to Online Surveys…
Creating accessible surveys
…note item, so the survey output can be affected by survey authors. Similarly, online surveys produces surveys that have a correct document hierarchy (<h2> following a single <h1> etc.), but…