Features not currently available in online surveys
In 2014, online surveys was redeveloped and an entirely new version of the system was launched (under the name BOS). The new version of online surveys offers many features not…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Sharing a survey with another user
…organisations. If you are not a member of an Organisation account, or you wish to share your survey with someone outside of online surveys, please see our FAQ on sharing…
Why should I always pilot my survey?
…so only a few examples will be provided here. Does your survey take too long to complete? Are there any firewall-related issues that prevent your respondents from being able to…
Pre-populating questions
There is a known issue with pre-populated question settings. Visit our Known Issues page for more information. As well as asking respondents to fill in information about themselves you can…
Should I use a grid question or a scale/rank question?
…statements they wish to respond to; it is also useful for ranking questions where you only want respondents to choose a subset of items – e.g. their top 3 of…
Adding a question to capture the username, email address or token of your respondents
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a…
Online surveys policy on unusually large surveys
Unlike other survey tools, online surveys does not limit the number of questions, pages or other elements that an author can add to their surveys. However, we rely on our…
What is pre-population?
…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…
FAQ for Admin users (Organisation account)
…all of the surveys in the online surveys Organisation account that I administer? No. In an Organisation account, full access to surveys is restricted to the survey author in the…
Amending your user profile
…visible to Admin users of the online surveys account you belong to. Username: this is the username you use to log in to online surveys. By default, your username is…