Powerful, flexible online surveys
Posted: 10th March 2015
Your survey must consist of at least two pages: The start (or landing) page, which can contain questions; and The final ‘Thank you’ page, which must not contain any questions. This is because all surveys have a Finish button on the second-last page to warn respondents that they are reaching the end of the survey from which […]
Posted: 23rd February 2015
Certain changes cannot be made to a survey once it has been launched (regardless of whether it is scheduled, open or closed). Listed below are the changes that can and cannot be made to a launched survey. We cannot advise whether you should make a particular change to your launched survey. We recommend that you only […]
Posted: 19th February 2015
You can change the name of your survey at any time. To rename your survey: Locate your survey. Click on Design. Move your mouse pointer over your survey name. Your survey name will turn blue, and an “Edit” icon will appear. Click on your survey name to open the Edit survey titles window. Change the survey […]
Posted: 13th October 2014
If you enable survey navigation on the Survey settings page, respondents will be able to go back to pages they have already completed and change their answers. If this option is not selected, respondents can only more forward. In either case, once a respondent reaches the final page of the survey, all their answers are […]
Posted: 10th October 2014
The Survey map shows the default path through a survey and any routing pathways that you’ve added. So, if you have a question on page 2 that routes to page 3, and the default destination for page 2 is also page 3, the map will show two arrows between pages 2 and 3. This isn’t a […]
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Yes, you can allow your respondents to complete the survey in several sessions by enabling the Finish Later option on the Survey settings page. This option adds a Finish later link to the bottom each survey page, allowing respondents to save their responses and return to finish the survey later. Respondents who click on the Finish […]
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You can turn question numbering on or off on the Survey settings page. Turning question numbers off will hide the question numbers from your respondents’ view of the survey. The question numbers will still be visible to you in the Design tab. To show or hide question numbers: Click on Design. Click on Survey settings. […]
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Yes, but the respondent interface (buttons, instructions, etc.) will remain in English. If you are using non-Latin characters, make sure you have tested your survey before launching the final version. Create a short survey using your chosen language, and then pilot it to check that it works and that respondents can answer it. Check how […]
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Yes, you can amend a live survey to correct an error or add information, as long as the survey structure remains the same. You therefore cannot: Delete, move or copy any pages. Delete, move or copy any questions. Delete, move or copy any notes. Delete, move or copy any sections. Add new pages. Convert a […]
Posted: 9th October 2014
The survey structure consists of the pages, questions, notes and section titles in your Survey builder, along with any routing, screening and/or pre-population options applied to those items. While you survey is still in the ‘Draft’ stage, you can change any element of its structure. Once a survey has been launched, certain changes cannot be […]