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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

What is the Survey Contact?

…of the Survey Contact. The Survey Contact is also listed next to the survey name on the Dashboard, and is assumed to be the user responsible for the survey. However,…

Including a consent statement

…that can be used for screening. In the Question text, type your consent/agreement statement, e.g. “I consent to participate in this survey” or “I have read and agreed to the

Changing respondent details

…manually, one at a time. Export the respondent list, make the changes, and then import the amended list. Manually amending respondent records: On your Dashboard , locate your survey and…

Adding a video or other media content

Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…

Managing account responsibilities

…service, such as upgrades, detail changes, etc. Managing users within the account, including user account set-up and timely deletion of user accounts and data, where appropriate. Administrative tasks, such as…

How do I change the survey status?

…opening and closing dates are both in the past. A survey remains in draft status until it has been launched. Within online surveys, a survey is “launched” as soon as…

What is a ‘slug’?

A ‘slug’ is a short label for something, containing only letters, numbers, underscores or hyphens. In online surveys, the term ‘slug’ is used to refer to the survey short name,…

What is validation?

…message to your respondents, you should ensure that the Show validation box is not ticked. You can then put your own message into the question text, the More info field,…

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