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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Online surveys Security

commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Common problems when importing or exporting respondents

…and Notepad to create a CSV file that retains foreign language characters: https://www.ablebits.com/office-addins-blog/2014/04/24/convert-excel-csv/#export-csv-utf8 Alternatively, try using Google Sheets, OpenOffice, LibreOffice or another application to work with your CSV file. Numbers…

Importing your respondent list

online to generate automatically. x1, x2, x3 and x4 (columns E, F, G and H) have been assigned to certain questions in the survey, and appropriate pre-populated answers have been…

How do I purchase a online surveys account?

…made out to Jisc (not online surveys). 4. Purchase your online surveys account online To purchase a online surveys account, go to the Features and Pricing page and choose the

Glossary of online surveys terms

…do I change the survey URL? Survey structure The pages, questions, and notes in the survey and the order in which they appear (including routing, validation and dependency settings). The

Renewing your online surveys licence

Order and complete the form with the information necessary for the online surveys Support team to issue an invoice (including the raised Purchase Order number). The supplier of online surveys…

Benchmarking

…Run multiple copies of the same survey from your own account, and use the Compare functionality to see improvements/changes. The Compare functionality within online surveys allows you to compare results…

Where can I find information about scheduled maintenance?

Information about scheduled maintenance will be posted on our Twitter feed: https://twitter.com/online_surveys_ Where scheduled maintenance may result in online surveys being unavailable for a period of time, and/or we anticipate…

Comparing responses from several surveys

…select Compare surveys from the menu. At Select survey to compare, select the survey you wish to compare your base survey to from the drop-down menu. Below, select whether you…

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