Amending your user profile
…is up to date. Job title, Telephone number, Mobile number, Personal website: These details can be different for each institutional account you are a member of, if you wish. Complete/amend…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
FAQ for Admin users (Organisation account)
…where the survey author is not contactable. How do I access the Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right…
Editing a launched survey
…going ahead. These include, but are not limited to, the following: Some changes, such as editing multiple choice answer options, will affect existing responses and may result in lost information….
Multiple choice (single answer) questions
…to make any changes to it, click on the Edit question icon. To move, copy, delete or convert it, click on the Question actions icon. Optional settings and advanced options…
Why do I get the message "0 emails sent" when sending invitations/reminders?
…emails from online surveys. If a respondent has chosen to opt out of emails from online surveys, the tool will not attempt to send them an invitation or reminder email….
Adding an image
…entering a pixel width in the Border box. For example, typing in the number “1” will create a 1-pixel wide border, “2” a 2-pixel border, and so on. Use the…
Online surveys v3 FAQ
Our live FAQ can be found on our Online Surveys v3 support site….
How do I send survey invitation emails to my respondents?
…This is only available to users within Project and Organisation account types and is limited to 5,000 respondents per survey. Alternatively, you can export your respondent list (including usernames, passwords…
Can I create a survey in a language not officially supported in online surveys?
Yes, but the respondent interface (buttons, instructions, etc.) will remain in English. If you are using non-Latin characters, make sure you have tested your survey before launching the final version….