Filtering survey responses
…date or date range from the Filter by response date menu to the left of your responses summary. You can choose from: Today Yesterday Last 7 days Custom range If…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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I can’t log in to online surveys
There are a few reasons why you may not be able to log in to online surveys: You have not activated your user account If you are a new user…
How do I purchase a online surveys account?
…made out to Jisc (not online surveys). 4. Purchase your online surveys account online To purchase a online surveys account, go to the Features and Pricing page and choose the…
How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
Who do I contact for help?
…survey contact. Alternatively, contact the Primary Contact of the online surveys account that the survey was run from. My new user activation link has expired. Have you already activated your…
Renewing your online surveys licence
…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…
Can the "view as separate questions" message be removed?
…format difficult to understand. It also assists participants using small screens (e.g. those completing the survey using a mobile phone) who may find that breaking a large table into individual…
Inviting respondents to participate in your survey
…online surveys. This has the following advantages: The online surveys email tool is fully integrated with your respondent list, so there is no need to set up a mail merge….
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…