Sharing a survey with another user
…organisations. If you are not a member of an Organisation account, or you wish to share your survey with someone outside of online surveys, please see our FAQ on sharing…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Features not currently available in online surveys
In 2014, online surveys was redeveloped and an entirely new version of the system was launched (under the name BOS). The new version of online surveys offers many features not…
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…
Using piping in your survey
…survey and where the answers are being piped to. Testing your piping The survey preview allows you to test your piping. The piping will work in the preview in exactly…
Why do I have to enter a username and/or password to preview my survey?
…enter a valid username/password combination from your respondent list. Online surveys shows you the sign-in page when you preview your survey so that you can: review the text on the…
Why should I always pilot my survey?
…invitation emails? To allow for expert review Piloting your survey allows external experts who do not hold online surveys user accounts to test your survey and provide you with feedback….
Why is my survey only open for 30 days?
When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and…
Adding a question to capture the username, email address or token of your respondents
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a…
FAQ for Admin users (Organisation account)
…all of the surveys in the online surveys Organisation account that I administer? No. In an Organisation account, full access to surveys is restricted to the survey author in the…
What is pre-population?
…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…