Jisc banner

Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Tag: survey access control

How do I know who has and has not completed my survey?

Posted: 27th March 2015

Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list using survey access control; and included a pre-populated question that captures the username, email or token information from your respondent list in your survey then online surveys will […]

Read the full story >

What is a "Token"?

Posted: 20th March 2015

The token field in the respondent list is used by online surveys to generate personalised URLs for survey respondents.  A personalised URL allows a respondent to access a survey without needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online […]

Read the full story >

The components of a respondent list

Posted: 24th February 2015

A respondent list contains 14 fields. These are: Username (This is the only information that must be supplied to create a respondent list). Password. Email. Token. 10 fields, named x1-x10, which can contain pre-populated data as required by the survey author. These fields are explained in more detail below. Usernames: must be supplied by the survey author […]

Read the full story >

Survey access control


 Survey access control allows you to control who can access and complete your survey. Survey access control is found in the Distribute section of your survey. Survey access control options There are three survey access control options.  You can: 1. Choose not to enable survey access control (default) This is the default setting for all new online surveys […]

Read the full story >

My participants are seeing the message "The link you used to arrive at this page is not valid". What does this mean?

Posted: 20th February 2015

There are two reasons your respondents may see an “invalid link” or “E57” error message when trying to access your survey: 1.  Incorrect pre-populated information If you are using pre-population parameters in your survey, this message usually means one or more of the following: The link your participant is using to access the survey has been split and some […]

Read the full story >

Setting up a survey password

Posted: 20th May 2014

A launched and open survey can be completed by anyone who knows the survey web address (public URL). You can restrict access to your survey with a password that your respondents have to enter before beginning the survey. Note: This basic protection means all your respondents will use the same password. It does not prevent […]

Read the full story >

How can I control who completes my survey?

Posted: 16th May 2014

You can use Survey access control to restrict participation in your survey by: Setting up a survey password: only people who have the password can complete the survey. This basic protection does not prevent respondents from making multiple entries. Setting up a respondent list with unique credentials for each respondent.  Respondents then access the survey […]

Read the full story >