Unless otherwise agreed with Jisc in writing, there is a cap on the number of responses for any single survey of 20,000. If you expect that your survey will collect more than 20,000 responses, you should contact help@jisc.ac.uk. Online surveys allows you to set expected responses and maximum responses numbers in your survey’s Distribution settings. […]
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If you have set up a respondent list using survey access control, online surveys will construct personalised links for you. The personalised links are generated when you export your respondent list. To export your respondent list: Locate your survey and click on Distribute. Click on Survey access control. Click on Export respondents. The exported respondent list includes […]
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Your survey will automatically close either: on the closing date/time that you set when you launched your survey; or when your survey has reached its maximum responses, if this happens before the closing date. However, you can also manually close your survey at any time. To close your survey: Click on Distribute, then Distribution settings. […]
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Online surveys is designed to maintain respondent anonymity and therefore it will not automatically capture any identifying information about your respondents. However, if you have: set up a respondent list using survey access control; and included a pre-populated question that captures the username, email or token information from your respondent list in your survey then online surveys will […]
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The most likely reason for this is that you have set a Maximum responses number. A survey will automatically close when it has reached its maximum responses. You cannot re-open a survey that has reached its maximum responses unless you change or remove the maximum responses number. The Maximum responses number is found in the […]
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The token field in the respondent list is used by online surveys to generate personalised URLs for survey respondents. A personalised URL allows a respondent to access a survey without needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online […]
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Launching your survey opens your survey so that it can receive responses. Launching your survey does not automatically distribute your survey to your respondents. There are several ways to distribute your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once […]
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The Respondent progress section of the Survey launchpad provides live information which allows you to: track how many times your survey has been started but not completed; and determine on which page(s) your respondents dropped out of the survey. The Respondent progress table shows you the last page visited by respondents before they left the […]
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A respondent list contains 14 fields. These are: Username (This is the only information that must be supplied to create a respondent list). Password. Email. Token. 10 fields, named x1-x10, which can contain pre-populated data as required by the survey author. These fields are explained in more detail below. Usernames: must be supplied by the survey author […]
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Survey access control allows you to control who can access and complete your survey. Survey access control is found in the Distribute section of your survey. Survey access control options There are three survey access control options. You can: 1. Choose not to enable survey access control (default) This is the default setting for all new online surveys […]
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