Powerful, flexible online surveys
Posted: 6th May 2014
Before you launch a survey, it’s important to make sure that it works properly. This means checking that, for example: The text in the survey is easy to understand and free from mistakes. The mandatory/optional/follow-on settings of questions are correct. Your survey is accessible to those with disabilities. If you are using survey access control, […]
Posted: 8th October 2015
Pre-launch error messages and warning messages are displayed at the top of the Survey launchpad. Error messages An error message can be identified by a round icon and pink background. An error message indicates that there is a fundamental problem with your survey. The survey cannot be launched until the error has been resolved. Warning messages A […]
Posted: 19th May 2014
For additional survey security and monitoring you can use survey access control to set up a list of individual respondent details (instead of an overall survey password). This will: Let you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online surveys. […]
Posted: 24th September 2014
While it’s easy to add a few individual respondents to your survey access control list manually, if you have a long list of participants then it will be much quicker to import it. The respondent list has to be imported and exported as CSV (comma-separated values), a plain-text format which can be generated from (and imported into) a spreadsheet […]
Posted: 19th January 2015
If you have set up a respondent list using survey access control, there are two ways to invite your respondents to participate in your survey: 1. Send your survey invitations using online surveys If you are a user in a Project or Organisation account and your survey has up to 5,000 respondents, you can email your […]
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Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation account types. The email tool in online surveys is limited to 5,000 respondents per survey. Please be aware of the pros and cons of using online surveys […]
Posted: 15th December 2015
Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using […]
Posted: 21st May 2015
This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. If you have discovered an error in your respondent list information, you can change this at any time, even while the survey is open. Note: If you are capturing pre-populated information from your respondent list in the survey […]
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This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. You can delete respondents from your respondent list at any time. Respondents can either be deleted individually or all at once. Please be aware that: Deleting respondents is a permanent action and there is no ‘Undo’ option. Respondent records […]
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This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. If you have not yet set up a respondent list, please refer to our Help page on Controlling who can complete your survey. If you already have a respondent list and need to add to it, […]