BOS - Online Surveys

powerful, flexible online surveys

Help & support

Tag: design

Creating accessible surveys

Posted: June 20, 2016

BOS aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in its design as well as in its technical delivery. A poorly designed survey may be inaccessible no matter how it is delivered. A well-designed survey will […]

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Should I use a grid question or a scale/rank question?

Posted: June 10, 2016

Both the grid question and the scale/rank question types allow you to lay your questions out in a table or matrix format. The grid question type has been designed to allow you to combine several question types together into a table.  This means that you could, for example, combine a multiple choice question and a free text […]

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What is validation?

Posted: February 9, 2016

Some of the BOS question types allow you to set restrictions on the answers, such as what type of answer or how many answers a respondent can provide. These restrictions are set in the Advanced options of the question editor, and where these restrictions can be applied you will also have the option to “Show validation”. […]

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What is More info?

Posted: February 3, 2016

The More info text box, found in the Advanced options of a question editor, allows you to add further information to your questions.  This could be used to, for example, explain a particular term that is used in the question or provide a link to an external website. More info text is not displayed to respondents by […]

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Setting answer options as non-applicable

Posted: January 21, 2016

The multiple choice (single answer), multiple choice (multiple answer) and selection list question types allow you to set one or more answer options as non-applicable. This setting is not available where the questions are contained within a grid. Setting an answer option as non-applicable means that the answer option will be excluded from the results analysis. […]

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Can I change the font size in my surveys?

Posted: November 24, 2015

As a survey author, you can change the font size in the following elements: Question text. ‘More info’ text. Note text. Contact, copyright and screening messages. Survey messages. Other elements, such as survey/section titles, page numbers and validation text, use a fixed font size and cannot be changed. A respondent can change the size of the […]

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Why can’t I delete or edit a question?

Posted: November 16, 2015

If you have launched your survey, you will not be able to delete any questions.  This restriction applies as soon as you launch your survey.  The restriction stays in place regardless of whether your survey’s status is scheduled, open or closed. Launching your survey also disables some of the editing functionality.  The disabled functions will appear greyed […]

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Formatting text in questions, notes and messages

Posted: November 10, 2015

It is possible to format the text in the following items: Question text. ‘More info’ text. Note text. Contact, copyright and screening messages. Survey messages. The format of the text in other items (e.g. answer options, grid row items and page titles) is fixed and cannot be changed. To format the text in one of the […]

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What is the Survey Contact?

Posted: November 9, 2015

A Survey contact details link appears on the footer of every page of every survey. When a respondent follows the link, they are provided with the name and email address of the Survey Contact. The Survey Contact is also listed next to the survey name on the Dashboard, and is assumed to be the user […]

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