When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and sub-questions are outlined below. Parent questions: Are added by clicking in a blue section of the survey builder. Are numbered 1, 2, 3, 4, … Are […]
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A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between a note and a question). A page break cannot be removed. If you have added a page break to your survey that you wish to remove, the […]
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It may be necessary for you to obtain a statement of consent from your respondents to participate in your research, or a statement that they have read and agreed to certain terms and conditions. In either case, it is important that respondents can only continue with the survey if they state that they do consent or that they have […]
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Yes. You can upload files that are below 10Mb in size and within a range of allowed formats to the Survey files section of your survey. Once the files have been uploaded to your survey, you can insert a link to each file into a question or note in your survey. Your respondents then click on the […]
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You can choose to allow your respondents to print or save a PDF of the answers they gave to the survey. To enable this for your respondents: Locate your survey and click on Design. Click on Survey settings. Under Completion options, tick Allow response printout. Click Save. If there are hidden pre-populated questions in the […]
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There are three ways to create a new survey: Create a new survey from scratch. Create a new survey by copying an existing survey. Create a new survey by importing a survey structure. Creating a new survey from scratch To create your new survey: Click + Create new at the top left of the Dashboard […]
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This page explains how to build the framework of your survey by adding pages, text and sections. To access the Survey builder, go to your Dashboard , locate your survey and click on Design. Adding pages The best way to start building your survey is to decide how many pages you will need. Your survey has to consist […]
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A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids can be particularly challenging for respondents using screen readers or respondents using mobile devices with small screens. Setting up your grid In the Survey builder: Find the right […]
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If you are using routing in your survey, you may encounter a message on your survey launchpad that states “Survey contains orphaned pages”. An ‘orphaned page’ is one that is skipped by all respondents. You cannot launch a survey with an orphaned page. To identify which page(s) are orphaned, click on Design and then Survey map. […]
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The copy, move and delete actions are only available in DRAFT surveys. Once a survey has been launched, the copy, move and delete options are greyed out and these actions cannot be performed. The copy, move and delete actions are permanent and there is no ‘Undo’ option. If you are unsure of the effect that a […]
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