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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

What is the Survey Contact?

…this and click Save. Important: A Survey Contact must be an online surveys user who is either part of the same online surveys account or has permissions for the survey….

Including a consent statement

the terms and conditions. You can use the screening functionality within online surveys to direct participants away from the survey if they state that they do not consent or that…

Changing respondent details

…exported list. Please be aware of the consequences of making the following changes to the respondent list file: Blanking out the passwords will cause online surveys to re-generate passwords for…

Will exporting my results affect my survey?

…generates a copy of the information held on the online surveys servers and converts it into the format that you have chosen. The original information is retained within online surveys….

Adding a video or other media content

Video and audio material cannot be hosted on the online surveys website. However, you can embed media that is hosted on an external service, such as YouTube or Vimeo, into…

Managing account responsibilities

the account complies with the Data Protection Act. Being the first point of contact for any queries regarding the account. Mediating account-level requests from the organisation to the online surveys…

How do I change the survey status?

There are four options for the status of an online survey: – Draft surveys have not yet been launched. – Scheduled surveys have been launched but the opening date is…

What is a ‘slug’?

A ‘slug’ is a short label for something, containing only letters, numbers, underscores or hyphens. In online surveys, the term ‘slug’ is used to refer to the survey short name,…

What is validation?

Some of the online surveys question types allow you to set restrictions on the answers, such as what type of answer or how many answers a respondent can provide. These…

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