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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a new survey

…survey from one online surveys account to another. Survey structures created in other survey tools, or in applications such as Microsoft Word, cannot be imported into online surveys. For further…

Customising invitation and reminder emails

Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents. This is only available to users within Project and Organisation…

Navigating your Dashboard

…untick to filter the survey list by survey status. Survey list Survey list from the dashboard of an Organisation account user. Column titles [x] – (Organisation account users only) Tick…

Upgrading or downgrading your licence

Upgrading During your licence term The Primary Contact can ask the online surveys support team to upgrade their licence at any point. The support team will create a pro-rata payment…

Distributing your survey URL

…your survey to your respondents, both within online surveys and outside of online surveys. The survey distribution and sharing options within online surveys become available in the Survey launchpad once…

Piping

This FAQ provides general information about piping in online surveys. We recommend you read this page in its entirety before using piping in online surveys for the first time. For…

The components of a respondent list

…password. Passwords: can either be supplied by the survey author, or will be generated automatically by online surveys if left blank. do not have to be unique. are limited to…

Controlling who can complete your survey

…you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online