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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

I can’t log in to online surveys

…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…

How can I help a user who can’t log in?

them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…

Respondent anonymity and online surveys

…surveys. Additionally, you cannot access any information about respondents’ IP addresses. However, the anonymity of survey responses ultimately depends on the survey design decisions you make. If respondent anonymity is…

Inviting respondents to participate in your survey

…usernames, passwords and any other information you entered into the list. This functionality is available to all online surveys users in all account types. Distributing the survey invitations outside of…

Who do I contact for help?

…survey contact. Alternatively, contact the Primary Contact of the online surveys account that the survey was run from. My new user activation link has expired. Have you already activated your…

Merging responses from several surveys

…Views tab at the top of the responses list. To remove the comparison and return to your response summary, click Remove advanced reporting at the top of your Analyse page….

Creating a grid question

A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…

Scale/rank questions

…Add item. Select Scale/rank question. The question editor will open. Enter your question into the Question text box. You can also add formatting and hyperlinks. Enter a list of scale…