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Help & support

Anonymising your response data

view before continuing with the analysis or sharing the data with others. You can also permanently delete the personal details (or all pre-populated data). To permanently discard the pre-populated data:…

Can I turn off (or change) question numbering?

You can turn question numbering on or off on the Survey settings page. Turning question numbers off will hide the question numbers from your respondents’ view of the survey. The…

Can I see partial or incomplete responses?

…out on a particular page, you can view this information in the Respondent progress section of the Survey launchpad. If you wish to allow your respondents to save an incomplete…

Why is my survey only open for 30 days?

…the default closing date is 30 days from the opening date. These dates can be changed at any time. When you are ready to launch your survey, you should review

Setting answer options as non-applicable

…completion. Online surveys cannot automatically apply the non-applicable setting to an answer option. You must apply the setting yourself by following the instructions below. To set an answer option as…

Creating a customised URL using piping

…a survey item and adding your own (basic) HTML tags. If you are not confident that you can undertake these tasks, please contact the online surveys support team or your…