Can the same computer be used to complete a survey multiple times?
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…
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Why should I always pilot my survey?
…running a pilot will allow you to confirm that your survey has been set up with the appropriate safeguards. You can, for example, check that you have put effective processes…
How do I know what the URL of my survey will be?
Every online surveys survey is given a unique URL when it is created. This is known as the public URL The public URL can be found on your survey’s Distribute…
Why is my survey only open for 30 days?
When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and…
Use the Theme builder to create your own survey theme
Online Surveys comes with a set of standard themes to choose from, but you can create your own using the Theme builder. To use the Theme builder, go to the…
What is a page break?
A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…
How do I construct personalised URLs for my respondents?
If you have set up a respondent list using survey access control, online surveys will construct personalised links for you. The personalised links are generated when you export your respondent…
Accessing benchmarking reports
…by the institution managing the survey or the online surveys team when the benchmarking reports are available. To access a benchmarking report: Locate your benchmarking survey and click Analyse. On…
Is additional statistical information (e.g. standard deviation) available in the results analysis?
For the question types: Multiple choice, single answer questions. Multiple choice, multiple answer questions. Selection list questions. Scale/rank questions. Online will calculate the following additional statistical information: Mean rank. Variance….
Deleting respondents from a respondent list
…be retrieved once they have been deleted. Even if you add a deleted respondent back in with exactly the same details, online surveys will treat this as a new respondent….