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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Tag: email

How many emails can I send using the online surveys email tool?

Posted: 20th January 2016

If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool has the following limits on the number of emails that can be sent: Number of respondents The email tool in online surveys is limited to 5,000 respondents […]

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How do I send survey invitation emails to my respondents?

Posted: 18th August 2015

Where a list of respondents has been created using survey access control, you can send email invitations to your respondents containing personalised URLs or usernames and passwords.  There are two options for sending invitation and reminder emails to your respondents: Online surveys has an inbuilt email tool which you can use to send invitation and reminder […]

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Respondent anonymity and online surveys

Posted: 27th July 2015

Online surveys is designed to protect respondent anonymity.  Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online surveys.  Additionally, you cannot access any information about respondents’ IP addresses. However, the anonymity of survey responses ultimately depends on the survey design decisions you make. […]

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Controlling who can complete your survey

Posted: 19th May 2014

For additional survey security and monitoring you can use survey access control to set up a list of individual respondent details (instead of an overall survey password). This will: Let you create personalised survey links for your respondents (or issue respondents with usernames and passwords, if preferred). Allow you to email the survey links to your respondents straight from online surveys. […]

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Inviting respondents to participate in your survey

Posted: 19th January 2015

If you have set up a respondent list using survey access control, there are two ways to invite your respondents to participate in your survey: 1.  Send your survey invitations using online surveys If you are a user in a Project or Organisation account and your survey has up to 5,000 respondents, you can email your […]

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Inviting and reminding respondents using online surveys

Posted:

Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents.  This is only available to users within Project and Organisation account types. The email tool in online surveys is limited to 5,000 respondents per survey. Please be aware of the pros and cons of using online surveys […]

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Customising invitation and reminder emails

Posted: 15th December 2015

Online surveys has an inbuilt email tool which you can use to send invitation and reminder emails to your respondents.  This is only available to users within Project and Organisation account types. Full instructions for activating and using the online surveys email tool can be found on our Help page “Inviting and reminding respondents using […]

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Distributing your survey URL

Posted: 19th March 2015

Launching your survey opens your survey so that it can receive responses.  Launching your survey does not automatically distribute your survey to your respondents. There are several ways to distribute your survey to your respondents, both within online surveys and outside of online surveys.  The survey distribution and sharing options within online surveys become available in the  Survey launchpad once […]

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