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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

How do I purchase a online surveys account?

…made out to Jisc (not online surveys). 4. Purchase your online surveys account online To purchase a online surveys account, go to the Features and Pricing page and choose the…

What is pre-population?

…answers to each pre-populated question), and online surveys inserts the information when your respondents access the survey. You can provide pre-population information to online surveys in one of two ways:…

I can’t log in to online surveys

…at the correct address Once you have activated your account, you can no longer use the invitation link to access online surveys. You can find the online surveys sign in…

FAQ for Admin users (Organisation account)

…yourself. What are the rights & responsibilities of an Admin user in an Organisation account? An Admin user in an Organisation account can: Add users. Delete users. View all users…

Pre-launch messages

…you and/or your respondents. You should thoroughly review any warning messages to ensure that you fully understand the potential consequences of the survey design decisions that you have made. Listed…

How can I help a user who can’t log in?

…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…

What is a "Token"?

…needing to enter a username/password combination. A personalised URL looks like this: https://accountname.onlinesurveys.ac.uk/surveyname?token=xxxxxxxx If you leave the token field blank when providing respondent data, online surveys will generate random, non-guessable…

Filtering survey responses

“viewfor later use. Enter a name for your view in the the pop-up box. Click Save. Your view will be saved under the Views tab at the top of…