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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Deleting respondents from a respondent list

This Help page applies to surveys where survey access control has been enabled and a respondent list has been created. You can delete respondents from your respondent list at any…

Changing your survey language

…Save. Selecting one of these ‘official’ languages translates both the survey navigation and the help and guidance information. It does not translate any text you have provided – i.e. the…

Survey access control

Help article on controlling who can complete your survey for more information and detailed instructions on how to create a list of respondents. Note: Online surveys cannot check the identity…

Pre-launch messages

…below are the error and warning messages that can be displayed on the Survey launchpad, along with a link to the relevant Help article or FAQ. Error and warning messages…

Introduction to routing

…5 instead, and then carry on to page 6 and all the way to the end. Our complex routing help article provides step-by-step instructions for incorporating complex routing into your…

Creating accessible surveys

…respondents to complete, whether they have a disability or not. This guide offers some suggestions to help you to make your survey as inclusive as possible. It covers accessibility considerations…

Managing users

This page is for administrators and Primary Contacts of Project or Organisation type accounts. This page provides instructions for carrying out the following common user management tasks: Access the user…