Powerful, flexible online surveys
Posted: 18th August 2023
We have found a fix for the issue with response submissions in Online Surveys. The platform is now functioning as usual. We are monitoring the platform closely while continuing our investigation into what caused this issue, to try and protect against any possible reoccurrences. We first became aware of a possible issue with response submission […]
Posted: 18th October 2021
Jisc Online Surveys will be taken offline for maintenance from 17:00, Friday 29 October – 09:00, Monday 1 November. This offline period is scheduled for us to make important changes that will ensure our continued high level of service. What will be offline? During this window, users will not be able to log in to […]
Posted: 26th February 2021
We have planned maintenance for Jisc Online Surveys on Saturday 27 February, 7am-12noon Between those times, while you may still be able to access the system, you should not create, edit, or launch surveys as they will not be saved and are at risk of being lost. People responding to surveys which are already live […]
Posted: 25th February 2021
UPDATE 09:00 26/02/2021: Online Surveys is back up and running and we’re monitoring it closely. There is currently a significant disruption to the Online Surveys platform. The development team has been working hard to identify the cause which we now believe to be the result of a recent automatic upgrade. The system has been down […]
Posted: 9th November 2020
Please be advised that Jisc Online Surveys will be unavailable from 17:00 – 20:00 on Tuesday 17 November 2020. This period of downtime is scheduled for us to make important changes that will ensure our continued high level of service. What will be offline? During this window, users will not be able to log in […]
Posted: 3rd April 2019
We plan to take Online Surveys offline on Tuesday 16 April, 08:00 – 09:00 BST. Both users and survey respondents will see our maintenance message during this time. Why will Online Surveys be offline? Most of the time, when we release new features, we can do this without users or respondents noticing. But sometimes, making […]
Posted: 19th November 2018
We plan to make some changes on Monday afternoon that will require our technical team to take Online Surveys offline for a short period during a window of 17:00 – 18:00 GMT. While Online Surveys is offline, both users and survey participants will be shown our maintenance message. Why is Online Surveys being taken offline? […]
Posted: 23rd October 2018
We plan to make some changes on Wednesday afternoon that will require our technical team to take Online Surveys offline for a short period during a window of 17:00 – 18:00 BST. While Online Surveys is offline, both users and survey participants will be shown our maintenance message. We always try to provide as much […]
Posted: 7th June 2018
UPDATE: This planned maintenance was postponed from Wednesday 13 June. We plan to make some changes on Thursday morning that will require our technical team to take Online Surveys offline for a period between 08:00 – 09:00 BST. This means that Online Surveys will not be accessible by users or respondents. A maintenance message will […]
Posted: 31st May 2018
UPDATE: This issue has now been resolved. Our technical team is currently investigating a problem with how PDFs are being rendered. While we look to find a solution. Please use this workaround: Open Online Surveys (BOS) in Google Chrome. On the Analysis Summary page, press CTRL+P. In the Print screen, change the Destination from your […]