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Maintenance: Monday 26 November, 17:00 – 18:00 GMT

Posted: 19th November 2018

We plan to make some changes on Monday afternoon that will require our technical team to take Online Surveys offline for a short period during a window of 17:00 – 18:00 GMT.

While Online Surveys is offline, both users and survey participants will be shown our maintenance message.

Why is Online Surveys being taken offline?

Most of the time, when we implement new features, it can be done without users noticing. But sometimes, more complex changes require our technical team to briefly take the service offline.

The main reason for this is to protect your data during a change.

When it is necessary to take Online Surveys offline, we try to minimise any impact by doing this out of regular UK business hours. But, of course, we recognise the inconvenience that any period of downtime can cause.

What changes are being made?

We are introducing two new major features to the application:

  • Survey theme builder
  • Survey responses email digest

We’ll be in touch after the deployment with more details.

This is an exciting time for Online Surveys. To keep up to date with the development work we’re undertaking or to join our community visit our Development page.

If you have any questions, please contact Online Surveys Support at help@jisc.ac.uk