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Tag: support

What are the key features of the different online surveys account types?

Posted: 9th October 2015

This page lists some of the key differences between the three online surveys account types.  This is not an exhaustive list of all of the different features available in all account types.  Before you purchase a online surveys account you should ensure that the functionality available in the account type that you have chosen meets your […]

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How can I help a user who can’t log in?

Posted: 21st August 2015

This FAQ is for administrators of Project or Organisation type accounts. This page provides some tips for Admin users to help: New users who can’t log in. Existing users who can’t log in. New users who can’t log in When you invite a new user, they are sent an invitation email containing an activation link.  The new […]

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I can’t log in to online surveys

Posted: 19th February 2015

There are a few reasons why you may not be able to log in to online surveys: You have not activated your user account If you are a new user in an existing online surveys account, you should have received an invitation email. The invitation email contains a link which you must click on to […]

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