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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….

Adding a new user to your account

…processes to invite existing online surveys users to join your account. This won’t take away access to their original account, but simply gives them the option to access either account….

Why should I always pilot my survey?

…you pilot your survey, you launch a test version of your survey and ask friends, colleagues and reviewers to complete it. You can also complete the pilot survey yourself. This…

Removing a user from your account

…on the survey, they will not be able to perform any actions on the survey. It is therefore important to ensure that, where applicable, surveys are handed over to someone…

Piloting your survey

…survey, for example, “PILOT: (Survey name)”. Click Save. Set up survey access control, if required. Go to the Survey launchpad and click Launch survey. Share the URL with your reviewers….

Introduction to routing

…answered “a” first to page 4, then on to page 6 to complete the rest of the survey. Respondents who answer “b” are directed from page 3 straight to page…