How do I refresh the Analyse page?
…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Adding a new user to your account
…This page explains how to: Access the users tab. Add a single new user. Add many new users (Organisation account only). To access the Users tab: On your Dashboard ,…
Can the same computer be used to complete a survey multiple times?
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…
Why should I always pilot my survey?
…you pilot your survey, you launch a test version of your survey and ask friends, colleagues and reviewers to complete it. You can also complete the pilot survey yourself. This…
Removing a user from your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…
Customising your survey’s appearance
…is likely to be completed by respondents using mobile devices with small screens. To change your survey’s theme: Select your choice of theme from the drop-down menu. Click Save. Check…
Piloting your survey
…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…
Is additional statistical information (e.g. standard deviation) available in the results analysis?
For the question types: Multiple choice, single answer questions. Multiple choice, multiple answer questions. Selection list questions. Scale/rank questions. Online will calculate the following additional statistical information: Mean rank. Variance….
Use the Theme builder to create your own survey theme
Online Surveys comes with a set of standard themes to choose from, but you can create your own using the Theme builder. To use the Theme builder, go to the…
Introduction to routing
…you want to ask about online support instead. You put the routing question on page 3 (“Are you: a) based on campus, b) a distance learner?”). Then you set up…