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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

What is a page break?

A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….

Creating a customised URL using piping

If you have not used piping in your survey before, please read our FAQ on piping first. You should also read our Help article on Using piping in your survey…

How do I validate my pre-population parameters?

…match the text of the related question’s answer options exactly. If Online Surveys cannot match the value you’ve uploaded to an answer option in the question, the participant will see…

Why should I always pilot my survey?

…in place at your end to ensure that a request to withdraw a response can be honoured. To discover and address any practical problems There are many potential practical problems,…

Setting answer options as non-applicable

…non-applicable: Create your multiple choice or selection list question and add all of the answer options. Click Add question. Click the Edit question icon to open the question editor. Click…