Creating a customised URL using piping
If you have not used piping in your survey before, please read our FAQ on piping first. You should also read our Help article on Using piping in your survey…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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How do I refresh the Analyse page?
…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….
Introduction to routing
…you want to ask about online support instead. You put the routing question on page 3 (“Are you: a) based on campus, b) a distance learner?”). Then you set up…
Can the same computer be used to complete a survey multiple times?
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…
Why should I always pilot my survey?
…in place at your end to ensure that a request to withdraw a response can be honoured. To discover and address any practical problems There are many potential practical problems,…
Removing a user from your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…
Adding a new user to your account
This page is for administrators and Primary Contacts of Project or Organisation type accounts. New users are added to your account from the Users tab in the account management screens….
Customising your survey’s appearance
This page explains how to change the look of your survey by: Changing its theme (colour scheme). Adding a logo. Adding a background image. To access these options, go to…
Piloting your survey
…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…
Multiple choice (single answer) questions
…answer that will be displayed by default. Add a text box allowing respondents to enter an “Other” answer: this adds an additional box that allows respondents to add their own…