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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a customised URL using piping

…window. The HTML tags are inserted around the link text: <a href=”https://xxx.onlinesurveys.ac.uk/survey-name?x1=[BOS_CORE_RECEIPT]&xx”>our follow-up survey</a> The changes are saved by clicking OK. The link text is now underlined and coloured blue….

How do I refresh the Analyse page?

Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…

Introduction to routing

…a separate page. Only multiple choice (single answer) and selection list questions can be used as routing questions. Routing cannot be attached to combinations of answers, or answers that are…

Why should I always pilot my survey?

…is a more robust test of aspects such as routing and piping than the survey preview, and a pilot run gathers response data which you can view in, and export…

Removing a user from your account

This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…

Adding a new user to your account

…their account and set up a password. You will now see the email address added as a new username to your list of account users. Click on a username to…

Piloting your survey

…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…

Multiple choice (single answer) questions

…answer that will be displayed by default. Add a text box allowing respondents to enter an “Other” answer: this adds an additional box that allows respondents to add their own…