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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a customised URL using piping

…the link text (including the < and > brackets around the tags): <a href=”https://your_customised_URL”>your link text</a> Where: <a href= tells the browser that this will be a link. “https://your_customised_URL” is…

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….

Introduction to routing

…you want to ask about online support instead. You put the routing question on page 3 (“Are you: a) based on campus, b) a distance learner?”). Then you set up…

Why should I always pilot my survey?

…provide the answer options that respondents need, and they are constantly choosing “Other”. It is much better to find this out in a pilot and fix it, than gather thousands…

Removing a user from your account

This page is for administrators and Primary Contacts of Project or Organisation type accounts. If you want to remove a user’s access to their online surveys account, you have two…

Adding a new user to your account

…a single new user: Scroll to the bottom of the user list and click on Invite a new user. A pop-up window will open. Enter the email address of the…

Piloting your survey

…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…

Multiple choice (single answer) questions

…a question optional or required (compulsory). Show optionality: Ticking this box displays the word “Optional” or “Required” (as appropriate) next to the question text. Initial value for the question: the…