Previewing, printing and saving your survey as a PDF
…and password from your respondent list, not your online surveys username and password. To print your survey: Access the preview mode as described above. In the top right corner, click…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can the same computer be used to complete a survey multiple times?
Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…
What is a page break?
A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…
How do I distinguish between a question and a sub-question?
When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and…
How do I refresh the Analyse page?
…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….
Creating a customised URL using piping
…the link text (including the < and > brackets around the tags): <a href=”https://your_customised_URL”>your link text</a> Where: <a href= tells the browser that this will be a link. “https://your_customised_URL” is…
How do I validate my pre-population parameters?
…match the text of the related question’s answer options exactly. If Online Surveys cannot match the value you’ve uploaded to an answer option in the question, the participant will see…
Why should I always pilot my survey?
…provide the answer options that respondents need, and they are constantly choosing “Other”. It is much better to find this out in a pilot and fix it, than gather thousands…
Setting answer options as non-applicable
…where the questions are contained within a grid. Setting an answer option as non-applicable means that the answer option will be excluded from the results analysis. The non-applicable answer option…
How do I know what the URL of my survey will be?
Every online surveys survey is given a unique URL when it is created. This is known as the public URL The public URL can be found on your survey’s Distribute…