Help & support

Using piping in your survey

…meanings: The source question is the question that will have its answer used later on in the survey The anchor is the token which tells online surveys where to insert…

Previewing, printing and saving your survey as a PDF

…in online surveys. You can use the survey preview to: Proofread your survey for errors. Test the settings and validation for each question. Check your page and question order, and…

Can the same computer be used to complete a survey multiple times?

Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…

What is a page break?

A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…

How do I distinguish between a question and a sub-question?

When editing a survey in online survey, it is important to know whether you are creating/editing a parent question or a sub-question. The main distinguishing features of parent questions and…

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….

Creating a customised URL using piping

…the link text (including the < and > brackets around the tags): <a href=”https://your_customised_URL”>your link text</a> Where: <a href= tells the browser that this will be a link. “https://your_customised_URL” is…

How do I validate my pre-population parameters?

…match the text of the related question’s answer options exactly. If Online Surveys cannot match the value you’ve uploaded to an answer option in the question, the participant will see…

Why should I always pilot my survey?

…invitation emails? To allow for expert review Piloting your survey allows external experts who do not hold online surveys user accounts to test your survey and provide you with feedback….

Setting answer options as non-applicable

…completion. Online surveys cannot automatically apply the non-applicable setting to an answer option. You must apply the setting yourself by following the instructions below. To set an answer option as…

« Previous 1 … 6 7 8 9 10 Next »