Inviting respondents to participate in your survey
…online surveys has the following advantages: You are not limited to 5,000 respondents and you can send as many invitations and reminders as you like. An email sent from your…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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How can I help a user who can’t log in?
…them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…
Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Adding a question to capture the username, email address or token of your respondents
…our FAQ on respondent anonymity. To add the hidden question: Choose an appropriate place to add a hidden question. It is advisable to add the hidden question after the final…
FAQ for Admin users (Organisation account)
…yourself. What are the rights & responsibilities of an Admin user in an Organisation account? An Admin user in an Organisation account can: Add users. Delete users. View all users…
Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
Exporting response data
As well as using the analysis features available in online surveys, you can also export your response data and analyse it outside of online surveys in your choice of software…
What is pre-population?
…analysis. If you allow your respondents to print a copy of their responses, pre-populated questions and the associated answers are always visible in the response printout, even if the questions…