Jisc banner

Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Comparing responses from several surveys

…survey, as well as a combined total. You can now undertake the following actions: Add another survey to the comparison by repeating the steps above. Filter the comparison report for…

I can’t log in to online surveys

…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…

How can I help a user who can’t log in?

…them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…

Respondent anonymity and online surveys

…surveys. Additionally, you cannot access any information about respondents’ IP addresses. However, the anonymity of survey responses ultimately depends on the survey design decisions you make. If respondent anonymity is…

Inviting respondents to participate in your survey

…usernames, passwords and any other information you entered into the list. This functionality is available to all online surveys users in all account types. Distributing the survey invitations outside of…

Who do I contact for help?

…survey contact. Alternatively, contact the Primary Contact of the online surveys account that the survey was run from. My new user activation link has expired. Have you already activated your…

Merging responses from several surveys

…all the merged surveys must contain the same number of questions in the same order. Additionally, the question types must match across all surveys (e.g. if question 1 in one…

Creating a grid question

A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…