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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

How can I help a user who can’t log in?

…them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…

Respondent anonymity and online surveys

…surveys. Additionally, you cannot access any information about respondents’ IP addresses. However, the anonymity of survey responses ultimately depends on the survey design decisions you make. If respondent anonymity is…

Inviting respondents to participate in your survey

…usernames, passwords and any other information you entered into the list. This functionality is available to all online surveys users in all account types. Distributing the survey invitations outside of…

Merging responses from several surveys

…all the merged surveys must contain the same number of questions in the same order. Additionally, the question types must match across all surveys (e.g. if question 1 in one…

Scale/rank questions

…Add item. Select Scale/rank question. The question editor will open. Enter your question into the Question text box. You can also add formatting and hyperlinks. Enter a list of scale…

Creating a grid question

A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…

Who do I contact for help?

…survey contact. Alternatively, contact the Primary Contact of the online surveys account that the survey was run from. My new user activation link has expired. Have you already activated your…

Creating accessible surveys

Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…

Sharing a survey with another user

…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…