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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Why is my survey only open for 30 days?

When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and…

Exporting and importing a survey structure

You can download your survey structure by exporting it in JSON (JavaScript Object Notation) format, which can be shared with other users (for example, as a survey template) and imported…

Piloting your survey

…of its features, including data capture and reporting. It also means reviewers can test your survey without needing access to a online surveys account. To pilot your survey: Locate your…

Removing a user from your account

…account. Find the user whose account you want to lock and click on their username. This will open the Edit user page. Deselect the Active tick box. Click Save. The…

Accessing benchmarking reports

…by the institution managing the survey or the online surveys team when the benchmarking reports are available. To access a benchmarking report: Locate your benchmarking survey and click Analyse. On…

Can I change the font size in my surveys?

…such as survey/section titles, page numbers and validation text, use a fixed font size and cannot be changed. A respondent can change the size of the text in a survey…

Adding contact and copyright information

…can replace this with your own message and appropriate contact details. Every survey must have a contact username associated with it, and this must be a registered BOS user. You…

Launching your survey

…are likely to use (for example, assistive technologies, mobile internet, less common browsers or IT systems). The best way to check these things is to thoroughly pilot your survey. Simple…