Help & support

Cross tabulating responses

…cannot be used on free text questions. You can combine cross tabulation with filtering for more advanced analysis. To cross tabulate your responses: On your survey’s Analyse page, click on…

How do I export the respondent list?

…URLs. use the list as the source data for a mail merge. To export your respondent list: Locate your survey and click on Distribute. Click on Survey access control. At…

How can I print my survey?

…corner of the Preview screen, click the Actions icon and select Print survey from the drop-down menu. Your survey will now be displayed in a print-ready format. Use your browser…

Adding contact and copyright information

…can replace this with your own message and appropriate contact details. Every survey must have a contact username associated with it, and this must be a registered BOS user. You…

Can I make a question conditional on the answer to a previous question?

Yes. You can do this in two ways: You can use routing to direct respondents to different pages in your survey based on their answers to questions; or You can…

How can I control who completes my survey?

You can use Survey access control to restrict participation in your survey by: Setting up a survey password: only people who have the password can complete the survey. This basic…

Is it possible to reuse a survey URL?

Yes, however you cannot use the same URL on more than one survey at the same time. To reuse a survey URL, you must change the survey short name on…

Can I filter my results using pre-populated information?

…the most appropriate to use to capture pre-populated data. More information on this can be found in our FAQ on pre-population – the second-last section of that FAQ outlines the…

How do I construct personalised URLs for my respondents?

If you have set up a respondent list using survey access control, online surveys will construct personalised links for you. The personalised links are generated when you export your respondent…

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