Help & support

Copying charts from the Analysis Summary

…bar and drop it there. Visit your survey’s Analyse Summary page. Go to the Display button at the top of your Analyse page and choose All text responses. Click the…

Previewing, printing and saving your survey as a PDF

…save your survey as a PDF: Access the preview mode as described above. In the top right corner, click the Actions icon and select Export survey as PDF from the…

Using piping in your survey

…placed all the anchors you wish to use in your survey. You can use the same anchor as many times in your survey as you like, as long as the…

What is a page break?

…a note and a question). A page break cannot be removed. If you have added a page break to your survey that you wish to remove, the only way to…

How do I validate my pre-population parameters?

…in a more manageable way. Amending inconsistencies You will need to amend any inconsistencies by checking the answer options in the survey and amending your invalid re-population parameters to match….

How do I know what the URL of my survey will be?

…and a username and password, or you can provide them with a personalised URL which will allow them to access the survey without having to enter a username and password….

Why should I always pilot my survey?

…is a more robust test of aspects such as routing and piping than the survey preview, and a pilot run gathers response data which you can view in, and export…

Can the same computer be used to complete a survey multiple times?

Yes. Online surveys does not prevent a survey from being completed many times on the same computer or from the same IP address. If you wish to restrict your survey…

Creating a customised URL using piping

…window. The HTML tags are inserted around the link text: <a href=”https://xxx.onlinesurveys.ac.uk/survey-name?x1=[BOS_CORE_RECEIPT]&xx”>our follow-up survey</a> The changes are saved by clicking OK. The link text is now underlined and coloured blue….

How do I refresh the Analyse page?

Refreshing your Analyse page pulls through any new responses and includes them in the Summary report. If your Analyse page does not appear to be displaying the correct number of…

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