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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

I can’t log in to online surveys

…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…

How can I help a user who can’t log in?

them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…

Respondent anonymity and online surveys

Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online

Who do I contact for help?

…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…

Merging responses from several surveys

…Views tab at the top of the responses list. To remove the comparison and return to your response summary, click Remove advanced reporting at the top of your Analyse page….

Creating a grid question

A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…

Scale/rank questions

…for example: Likert scales Likert scale questions are used to measure attitudes by asking respondents to give either a positive, neutral or negative response to a statement, typically on a…