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Maintenance: Tuesday 18 September, 17:00 – 18:00 BST

Posted: 12th September 2018

We plan to make some changes on Tuesday afternoon that will require our technical team to take Online Surveys offline for a short period during a window of 17:00 – 18:00 BST.

While Online Surveys is offline, both users and survey participants will be shown our maintenance message.

Why is Online Surveys being taken offline?

Most of the time, when we implement new features, it can be done without users noticing. But sometimes, more complex changes require our technical team to briefly take the service offline.

The main reason for this is to protect your data during a change.

When it is necessary to take Online Surveys offline, we try to minimise any impact by doing this out of regular UK business hours. But, of course, we recognise the inconvenience that any period of downtime can cause.

What changes are being made?

The changes being made are to ensure the continued resilience of the service and to prepare for enhancements that will be introduced in the coming weeks.

This is an exciting time for Online Surveys. If you would like to join our community to suggest new features and enhancements, please sign up to our Community mailing list here.

If you have any questions, please contact Online Surveys Support at help@jisc.ac.uk