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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Creating a customised URL using piping

…a survey item and adding your own (basic) HTML tags. If you are not confident that you can undertake these tasks, please contact the online surveys support team or your…

How do I refresh the Analyse page?

…times as you like while the survey is open. If the Refresh data link is not visible or does not work, please contact the online surveys support team for assistance….

Why should I always pilot my survey?

…invitation emails? To allow for expert review Piloting your survey allows external experts who do not hold online surveys user accounts to test your survey and provide you with feedback….

Setting answer options as non-applicable

…completion. Online surveys cannot automatically apply the non-applicable setting to an answer option. You must apply the setting yourself by following the instructions below. To set an answer option as…

How do I validate my pre-population parameters?

…match the text of the related question’s answer options exactly. If Online Surveys cannot match the value you’ve uploaded to an answer option in the question, the participant will see…

Why is my survey only open for 30 days?

When you create a new survey, online surveys assigns default opening and closing dates for the survey. The default opening date is the day that you created the survey, and…

What is a page break?

A page break splits an online surveys page into two pages. Page breaks can only be inserted between two existing items on a page (e.g. between two questions or between…