Why do I have to enter a username and/or password to preview my survey?
The survey preview facility shows you exactly how the survey will look and behave when it is accessed at its public URL. This includes any access restrictions. If you have…
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Can questions, answer options, pages or respondents be randomised?
…versions of a survey but only launch one version. When you have sufficient data close the survey, open another version and reuse the URL from the first survey (repeat as…
Respondent anonymity and online surveys
…up a respondent list allows you to restrict access to a predefined group of respondents, via either a username/password login or a personalised URL. If a respondent list has been…
How can I help a user who can’t log in?
…email. Existing users who can’t log in The most common reasons that an existing user cannot log in are: They are not logging in at the correct website – direct…
Is there any way to shorten personalised survey URLs?
A survey author can edit both the survey short name and the respondents’ tokens to create shorter personalised URLs. The survey short name can be edited in the Distribution settings…