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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Online surveys Security

…commit to achieving and maintaining a grade of at least A when tested by SSLLabs. You can view the current status at https://www.ssllabs.com/ssltest/analyze.html?d=www.onlinesurveys.ac.uk&hideResults=on. Data is not encrypted whilst at rest…

Benchmarking

…either over time or across institutions. What are the advantages of benchmarking in online surveys? We have 10+ years’ experience supporting national benchmarking surveys. When you carry out benchmarking in…

Who do I contact for help?

…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…

Importing your respondent list

…for example, MS Excel or Google Docs. To import a list of respondents: Prepare your spreadsheet. Save your spreadsheet in CSV format. Import the CSV file into online surveys. Note:…

I can’t log in to online surveys

…at the correct address Once you have activated your account, you can no longer use the invitation link to access online surveys. You can find the online surveys sign in…

Renewing your online surveys licence

One month before your annual online surveys licence is due to expire, the online surveys support team will create a payment and issue a reminder email. This will be sent…

How can I help a user who can’t log in?

…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…

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