Help & support

Tag: csv

Common problems when importing or exporting respondents

Posted: 13th August 2015

This FAQ applies to surveys where you have chosen to enable survey access control and create a list of respondents. Note: Files larger than 10Mb cannot be uploaded to online surveys. If your respondent list is very large, please split it into two or more files before attempting to import it, so that each file is less than 10Mb […]

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Importing your respondent list

Posted: 24th September 2014

While it’s easy to add a few individual respondents to your survey access control list manually, if you have a long list of participants then it will be much quicker to import it. The respondent list has to be imported and exported as CSV (comma-separated values), a plain-text format which can be generated from (and imported into) a spreadsheet […]

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