Help & support

Tag: admin

Managing users

Posted: 21st August 2015

This page is for administrators and Primary Contacts of Project or Organisation type accounts. This page provides instructions for carrying out the following common user management tasks: Access the user list. Find a user. Edit a user. Remove a user. See which surveys a user has access to (Organisation accounts only). Access the user list To […]

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How can I help a user who can’t log in?

Posted:

This FAQ is for administrators of Project or Organisation type accounts. This page provides some tips for Admin users to help: New users who can’t log in. Existing users who can’t log in. New users who can’t log in When you invite a new user, they are sent an invitation email containing an activation link. The new […]

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