Amending your user profile
…reset emails and other communications from online surveys. You may also wish to add or change your title, name and phone numbers as needed. To amend your user profile: On…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Can I include responses from paper questionnaires, interviews, phone surveys, etc. in my online surveys analysis?
…of which surveys were completed online and which offline, you could set up two separate copies of your survey and merge or compare the results after, or you could use…
FAQ for Admin users (Organisation account)
…where the survey author is not contactable. How do I access the Admin screens in online surveys? Sign in to online surveys and: Click on Manage at the top right…
Editing a launched survey
…to re-import the respondent list into the copied survey. You must remove any respondents who have already completed the survey, otherwise they will be able to complete the survey again….
Multiple choice (single answer) questions
These question types are easy to set up and are the most frequent type of question in online surveys. They allow respondents to pick just one answer from a list…
Why do I get the message "0 emails sent" when sending invitations/reminders?
…send a reminder email to a respondent if you have sent them an invitation email using online surveys. Other common reasons for being unable to send invitation/reminder emails include: The…
Adding an image
…entering a pixel width in the Border box. For example, typing in the number “1” will create a 1-pixel wide border, “2” a 2-pixel border, and so on. Use the…
Online surveys v3 FAQ
Our live FAQ can be found on our Online Surveys v3 support site….
How do I send survey invitation emails to my respondents?
…to keep track of who has and has not completed your survey so that it only sends invitations and reminders to respondents who have not yet completed. Launch your survey….
Can I create a survey in a language not officially supported in online surveys?
…you run surveys in more than one language with the intention of merging or comparing results, you should pilot these to ensure the data can be combined in online surveys….