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Online surveys  (formerly BOS)

Powerful, flexible online surveys

Help & support

Why can't I delete or edit a question?

…the copy. For a detailed list of the items you can and cannot edit once you have launched your survey, please see our Help article on editing a launched survey….

Adding files to your survey

…in your survey below; or For audio or video files hosted on a service such as YouTube or Vimeo, follow our instructions in our Help article Adding a video or…

Upgrading or downgrading your licence

…renewal date, the account’s features will be downgraded. For details of our different licence types visit our Features and pricing page or contact the online surveys support team at help@jisc.ac.uk….

Creating a customised URL using piping

If you have not used piping in your survey before, please read our FAQ on piping first. You should also read our Help article on Using piping in your survey…

Piping

…step-by-step instructions for incorporating piping into your survey, please see our Help page on Using piping in your survey. What is piping? Piping inserts answers from previous questions into upcoming…

FAQ for Admin users (Organisation account)

…please contact the online surveys Support team for help. We recommend that Organisation account holders advise all survey authors to share their surveys with at least one other user (where…

How do I change the survey status?

…you cannot return it to draft status. Should you need to make changes to a launched survey, please see our Help article on editing a launched survey for more information….

Managing users

…else before their user account is deleted. Please see our Help page on removing a user from your account for further information and instructions. See which surveys a user has…