Renewing your online surveys licence
…Order and complete the form with the information necessary for the online surveys Support team to issue an invoice (including the raised Purchase Order number). The supplier of online surveys…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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I can’t log in to online surveys
…screen by clicking on Sign In on the online surveys home page, or you can access it directly via the link below. https://admin.onlinesurveys.ac.uk/accounts/login/ You are not using the correct email…
Inviting respondents to participate in your survey
…list who have not completed at the click of a button. Please consider the following points when considering whether to use the online surveys email tool: The online surveys email…
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
How can I help a user who can’t log in?
…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…
Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Features not currently available in online surveys
…we may consider re-introducing them into a future release of online surveys. The features not currently available in the latest version of online surveys are: Email alerts on survey completion….
Creating accessible surveys
…a balanced approach in creating the standard online surveys theme. Most importantly, online surveys can be completed with style sheets disabled or with a user-specified style sheet applied. So, whilst…
Adding a question to capture the username, email address or token of your respondents
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a…