How do I purchase a online surveys account?
If you wish to purchase a online surveys account, here is how to go about it: 1. Check whether your institution already has a online surveys account Many UK Higher…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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I can’t log in to online surveys
…in at https://admin.onlinesurveys.ac.uk/accounts/login/ using your email address and the password you set when you activated your account. If you cannot remember your password, there is a Forgotten password link on…
Renewing your online surveys licence
…6. The online surveys Support team will issue an invoice as quickly as possible and renew your licence for another year. Paying online Single-user account users will be prompted to…
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
How can I help a user who can’t log in?
…them to https://admin.onlinesurveys.ac.uk/accounts/login/. Account activation links and forgotten password links will only work once, and a user cannot use them to log in again once the account has been activated…
Inviting respondents to participate in your survey
…online surveys has the following advantages: You are not limited to 5,000 respondents and you can send as many invitations and reminders as you like. An email sent from your…
Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Features not currently available in online surveys
…we may consider re-introducing them into a future release of online surveys. The features not currently available in the latest version of online surveys are: Email alerts on survey completion….
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…