How many emails can I send using the online surveys email tool?
If you are a Project or Organisation account user you can use the online surveys email tool to send survey invitations and reminders to respondents. The online surveys email tool…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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What are the key features of the different online surveys account types?
…reminders from within online surveys Single user account users do not have access to the online surveys email tool and must send survey invitations and reminders outside of online surveys….
I can’t log in to online surveys
…screen by clicking on Sign In on the online surveys home page, or you can access it directly via the link below. https://admin.onlinesurveys.ac.uk/accounts/login/ You are not using the correct email…
How can I help a user who can’t log in?
…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
Inviting respondents to participate in your survey
…list who have not completed at the click of a button. Please consider the following points when considering whether to use the online surveys email tool: The online surveys email…
Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Merging responses from several surveys
You can merge the responses from two or more surveys that have the same structure (the same number, type and order of the questions). For the merge process to work,…
Creating a grid question
A grid allows you to group questions together into a table format. Grids are flexible and space saving, but can easily become complex and difficult for respondents to use. Grids…
Scale/rank questions
…in order of importance or preference, for example. With this question type you can create: Unipolar rating scales Likert scales Semantic differential scales Ranking questions Unipolar rating scales Unipolar scales…