How can I help a user who can’t log in?
…the invitation email link any more and they must log in to online surveys at the Sign in screen. New users sometimes either attempt to log in to online surveys…
Online surveys (formerly BOS)
Powerful, flexible online surveys
Help & support
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Showing 11-20 of 97 results
Inviting respondents to participate in your survey
…online surveys. This has the following advantages: The online surveys email tool is fully integrated with your respondent list, so there is no need to set up a mail merge….
Respondent anonymity and online surveys
Online surveys is designed to protect respondent anonymity. Online surveys does not use cookies for survey completion and external tracking software such as Google Analytics is not supported on online…
Who do I contact for help?
…of every Help page. The online surveys support team is not always the appropriate first point of contact. Listed below are some common queries where the online surveys team may…
Sharing a survey with another user
…grant another online surveys user the ability to do so. We recommend that all online surveys users in an Organisation account add at least one other user to their survey…
Features not currently available in online surveys
In 2014, online surveys was redeveloped and an entirely new version of the system was launched (under the name BOS). The new version of online surveys offers many features not…
Creating accessible surveys
Online surveys aims to follow the principles of the W3C Web Content Accessibility Guidelines. However, accessibility is not just a technical issue. Creating an accessible online survey involves care in…
Adding a question to capture the username, email address or token of your respondents
To activate the online surveys email tool, and/or to allow online surveys to keep track of who has and who has not completed your survey, you must: Set up a…
Online surveys policy on unusually large surveys
Unlike other survey tools, online surveys does not limit the number of questions, pages or other elements that an author can add to their surveys. However, we rely on our…
Amending your user profile
…visible to Admin users of the online surveys account you belong to. Username: this is the username you use to log in to online surveys. By default, your username is…